0203 718 2362
10am-5pm Mon-Fri
10am-2pm Sat
 
info@vivababy.com

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Home»Customer Service»Product/Order Information
 
  Product/Order Information
 
  Ordering Information
  Order by phone
0208 537 0708
9 am – 7 pm Monday to Friday
9 am – 12 pm Saturday
Or leave your details on our 24 hour answer phone.

Order by Fax
0845 201 1451

Order by Post
Viva Baby, PO BOX 46271, London, W5 1SQ
(Please sent the code number, price and full contact details including phone number)

Order by email
sales@vivababy.com

Order by website
www.vivababy.com (24 hours a day)
Register online to receive special offers that are not available by mail-order
 
  How to order using our website
  Our website has been designed to be easy to use and highly secure. It is accessible 24 hours a day, 7 days a week so you can shop anytime you please. However, if you have any problems, please email us at technical@vivababy.com or call us on 0208 537 0708

There are several main features that will help to make your shopping experience easier.
  1. Home Page - To return to the home page click the Viva Baby logo (top left on the screen)
  2. Navigation Menu - Use the drop down menu to take you to the products you want to see
  3. Search Box - The search box is located on the left hand side of the home page. You can search by product code or name.
  4. Quick Buy - If you have our brochure or you already know the product code (from a previous visit to our website), then use the Quick Buy functionality. This allows you to enter the product code and purchase your goods without having to find them on the website.
To add a product to your basket, select the quantity you want and click the "Add to Basket" button. At any time you can see the number of products and sub-total of all your goods by viewing the shopping cart (located at the top right hand side of the screen)

Once you have completed your shopping click "Checkout" (top right hand side of the screen) and follow the on-screen instructions.

If you have any queries about an order you have placed then please email order@vivababy.com